Privacy Policy & Terms

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your account or transactions
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our products and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial transitory viewing only.

Disclaimer

The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations

In no event shall our company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

Accuracy of Materials

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete, or current.

Processing Time

Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods.

Shipping Methods

We offer several shipping options:

• Standard Shipping (5-7 business days)
• Express Shipping (2-3 business days)
• Overnight Shipping (1 business day)

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. Free shipping may be available for orders over a certain amount.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team for assistance.

Return Window

You may return most items within 30 days of delivery for a full refund. Items must be in original condition with tags attached.

Return Process

To initiate a return:

1. Contact our customer service team
2. Receive a return authorization number
3. Package the item securely with the return authorization
4. Ship the item back using the provided return label

Refund Processing

Refunds are processed within 5-10 business days after we receive your returned item. Refunds will be issued to the original payment method.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or custom items
• Perishable goods
• Items marked as final sale

Exchanges

We currently do not offer direct exchanges. Please return the original item and place a new order for the desired item.