Terms and Conditions

Terms & Conditions – KS VENTURES

This document is an electronic record under the Information Technology Act, 2000 and applicable rules thereunder. It does not require any physical or digital signatures.

These Terms & Conditions govern your use of the website https://offroadindia.in/ (“Website”) operated by KS VENTURES, located at:
Furniture Godown, Dargah Syed Hussaini, P K Road, New Delhi – 110001, India
Email: support@offroadindia.in
Phone: +91 8527066876

By accessing or using our Website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use immediately.


1. Introduction

KS VENTURES (“we”, “us”, “our”) operates the Website to offer products, accessories, and services listed under our brand OffRoadIndia. These Terms apply to all visitors, users, and customers (“you”).


2. Eligibility

You must be 18 years or older and capable of entering into a legally binding agreement to use this Website.


3. Use of the Website

You agree:

To provide accurate information during registration or checkout.

Not to misuse the Website in any way, including attempts to hack, inject malicious code, or disrupt Website functionality.

Not to copy, reproduce, or modify Website content without prior permission.


We reserve the right to block, restrict, or terminate your access without notice if misuse is detected.

4. Products & Services

All products listed on the Website are subject to availability.

We may add, modify, or discontinue products without prior notice.

Product images are for representation and may vary slightly from the final delivered product.


5. Pricing & Payments

All prices displayed on the Website are inclusive/exclusive of taxes as specified.

Prices may be revised at any time without prior notice.

Payments must be made through supported payment methods listed at checkout.

You agree that all billing information provided by you is accurate and complete.




6. Order Confirmation & Cancellation

Placing an order does not guarantee acceptance. Orders may be canceled due to stock issues, pricing errors, or security concerns.

In case of cancellation from our end, paid amounts will be refunded.

Orders once processed cannot be cancelled by the customer unless stated otherwise in the Return/Refund Policy.




7. Intellectual Property

All material on this Website—including logos, images, design, text, and graphics—is owned by KS VENTURES. Unauthorized use, copying, or reproduction is strictly prohibited.


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8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for:

Content

Privacy practices

Services or products offered by third parties


Users are advised to review third-party policies independently.


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9. Limitation of Liability

KS VENTURES shall not be held liable for:

Any direct, indirect, incidental, or consequential damages

Losses arising from Website use, delays, or service interruptions

Product misuse or improper installation


Your use of the Website is at your own risk.




10. Indemnification

You agree to indemnify and hold KS VENTURES, its team, and partners harmless from any claims arising out of:

Your use of the Website

Violation of these Terms

Infringement of rights of others



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11. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in New Delhi, Delhi.


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12. Contact Information

For support or queries, reach us at:
📧 support@offroadindia.in
📞 +91 8527066876
🌐 https://offroadindia.in/

Return & refund

At KS VENTURES, we ensure quality products and a smooth purchase experience.
Please read our policy carefully before placing an order.



1. No Return Policy

We do not accept any returns under any circumstances.
Once the product is delivered, it cannot be returned for any reason.




2. No Replacement / No Exchange

We do not provide replacements or exchanges for any products.
All sales are final.



3. No Refund Policy

There is no refund for any orders except in one specific case mentioned below.

Refund applicable only on duplicate Transactions Only

A refund will be processed only if a customer is charged twice for the same transaction.

To request a refund for a duplicate payment, you must share:

Payment screenshot(s)

Order ID

Transaction reference number


After verification, the refund will be issued to your original payment method.

Refunds processing and credited within 5–7 working days after confirmation.


5. Contact Us

For duplicate transaction refund requests:

📧 Email: support@offroadindia.in
📞 Phone: 8527066876
🌐 Website: https://offroadindia.in/
📍 Address: Furniture Godown, Dargah Syed Hussaini,
P K Road, New Delhi – 110001

Shipping Policy:

Shipping Policy - KS VENTURES


Thank you for visiting and shopping at offroadindia.in.
This Shipping Policy explains how we process and deliver your orders.


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1. Shipping Coverage

We currently ship orders across India through trusted courier partners.
Delivery availability may vary based on your PIN code.


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2. Order Processing Time

Orders are processed within 1–3 business days after confirmation.

Orders are not shipped on Sundays or public holidays.

In case of high order volume or unforeseen delays, processing may take longer.



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3. Delivery Timeline

Standard delivery time:
5–10 business days, depending on location and courier service availability.

Remote or rural areas may take additional time.


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4. Shipping Fees

Shipping charges (if applicable) will be displayed at checkout based on:

Product weight

Delivery location

Courier partner rates


Some products or orders may qualify for free shipping (where applicable).


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5. Order Tracking

Once your order is shipped:

A tracking ID will be shared via email/SMS.

You can track your shipment using the courier partner’s tracking link.



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6. Delays & Exceptions

Delivery may be delayed due to:

Incorrect address or contact details

Weather issues

Logistics restrictions

Courier partner delays

Festivals or holidays


KS VENTURES is not responsible for delays beyond our control.


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7. Incorrect Address Disclaimer

If a delivery fails due to an incorrect or incomplete address provided by the customer, reshipping charges will apply.


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8. Contact Us

For shipping-related questions:

KS VENTURES
Furniture Godown, Dargah Syed Hussaini,
P K Road, New Delhi, Delhi – 110001
📧 support@offroadindia.in
📞 8527066876
🌐 https://offroadindia.in/